Privacy Policy
This Privacy Policy explains how Midway Boats Group collects, uses, and protects personal data when you use this website, contact us, or submit enquiries.
Who We Are
For the purpose of data protection law, Midway Boats Group is the controller of the personal data collected through this website unless stated otherwise.
What Information We Collect
We may collect and process the following personal data:
- Your name
- Email address
- Telephone number
- Address details you choose to provide
- Boat details, enquiry details, service requirements, or mooring requirements
- Information included in messages you send to us
- Technical information such as IP address, browser type, pages visited, and device information
How We Collect Information
We collect information when you:
- Submit a contact, booking, repair, sales, or mooring enquiry form
- Email or telephone us
- Browse and interact with the website
- Request information about our services, boats, or moorings
How We Use Your Information
We use personal data to:
- Respond to enquiries and provide requested information
- Arrange bookings, quotations, services, brokerage activity, repairs, or moorings
- Manage our customer and prospective customer relationships
- Improve the website, services, and user experience
- Maintain website security and prevent misuse
- Comply with legal and regulatory obligations
Lawful Bases for Processing
We process personal data where necessary for our legitimate interests, to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or where you have provided consent where consent is required.
Sharing Your Information
We may share your information with trusted service providers who help us operate the website or deliver our services, such as hosting providers, website support providers, email providers, payment or booking providers, and professional advisers.
We may also share personal data where required by law, regulation, legal process, or to protect our legal rights.
We do not sell your personal data.
Third-Party Services and Links
This website may link to third-party websites or refer to partner businesses. If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for third-party privacy practices.
Data Retention
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, provide services, meet legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your circumstances, you may have the right to request access to your personal data, request correction of inaccurate data, request erasure, object to or restrict certain processing, and request transfer of your data where applicable.
If processing is based on consent, you may withdraw consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.
You also have the right to complain to the Information Commissioner’s Office in the UK if you believe your personal data has been handled unlawfully.
Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
International Transfers
Some of our service providers may process data outside the UK. Where this happens, we will take appropriate steps to ensure personal data is protected in accordance with applicable law.
Updates to This Policy
We may update this Privacy Policy from time to time by publishing a revised version on this page.
Contact
If you have questions about this Privacy Policy or how we handle personal data, please contact us using the details on our Contact page.